TRAINING AND CONSULTING

-Sales and Accounting Management
-Materials Management
-Production Management
-Implementation Review
-Post Implementation Periodic Review

ManEx SERVICES

The ManEx software products are just one element in the successful operation of your business. To maximize your investment and increase your manufacturing excellence, we have put together support programs around the system. Implementation, installation, integration and customer specific training services are offered to assist your organization in gaining a competitive edge.

We will assist you through your system implementation process from business reengineering through understanding the detailed operation of the system to effectively utilize the full potential of ManEx.

Our portfolio of services are:
  • System Training and Consulting Services (offered through ManEx trained and experienced independent consultants)
  • Custom Programming Service
  • Customer Support & Update Service

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ManEx Training and Consulting Services

ManEx Technical and Implementation Consulting Services (through independent consultants) provide on-site and/or phone solutions to your needs through all phases of your implementation, installation, training and ongoing operation. Technical and application experts consult and provide the guidance necessary to effectively integrate ManEx into your organization. With these services, you achieve gains in productivity and control.

There are four areas of services provided by ManEx Technical and Consulting Services. They are: Pre-installation and Implementation Project Management; Sales and Accounting Management; Materials Management; and Production Management.

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Custom Programming Service

Our manufacturing application consultants and application programmers can provide consulting and custom programming services to use ManEx specific to functions particular to your business requirements. We can modify or add to the software to meet your exact specifications as your off-site MIS department.

ManEx provides from design concepts, programming, to testing and documentation service. Depending on the nature of the project, ManEx quotes as time and material or flat project fee.

Customer Support and Update Service

Customer Support and Update service (CSUA) is ManEx's software support program. This comprehensive service includes telephone support service, software enhancements, system software maintenance, and user documentation updates. CSUA program ensures you get maximum benefit from your Manex investment. Please review the Annual Software Support and Update Service Agreement in the About Manex section in the software.

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We are the . . .
ELECTRONIC MANUFACTURING SPECIALISTS

Our electronic industry manufacturing specialists (both internal and independent consultants) have the experience and knowledge to help successfully implement the system for your company's specific needs. ManEx independent Manex consultants will work with you, at your location and/or phone, to plan and implement targeted goals for your organization. Our manufacturing consultants have many years of field experience in electronic manufacturing process and they know Manex inside and out. They can point out features that you could be using to get immediate benefits. ManEx's Manex consultants can recognize problems you may not be aware of, and recommend workable solutions to improve productivity and cut costs in your organization.

Our consultants have implemented automation solutions for many companies, and can do the same for your company. Our consultants and your Manex implementation team can jointly identify your company's specific needs and put together a plan that will allow you to use Manex to the fullest.

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Planning & Installation

Implementation Team

  1. This is the first step of installation installing and implementing Manex. We advise that your company involves implementation training consultants to help you from this process forward.
  2. Identify and assemble implementation core team members from each functional department or group
  3. Assign project leader/coordinator

Implementation Scheduling

  1. Define implementation strategy:
    --Review current method of operation
    --Perform gap analysis
    --Mapping strategy analysis
    --Plan and develop process reengineering method
  2. Define implementation phases and time line (which modules to activate in phases)
  3. Assign time line responsibility to each department heads
  4. Review, correct and implement system according to phase time line

Installation

  1. Hardware and Network Preparation (see requirements list)
  2. Review the Implementation Work Book section of the Manual (available in Customer Service section of the Manex website)
  3. Download Manex software on-line. Provide following Information to ManEx for software system configuration: Company Name, Address, Main Phone Number, Fax Number, Main Contact/s Name, Phone and eMail Address.
  4. ManEx will provide the software download information and instructions over the email
  5. Manex installation on server
  6. Work station configuration and setup for Manex use

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Manex System Setup

System Default Setup

  1. Review each item in system setup section and its purpose
  2. Flow diagram on how each prepared item is linked and used in operational chain
  3. Define and complete each item in system setup
    (A sample template is preinstalled in the system to save implementation time. Please review the setup data and make necessary modification to better fit your company's operation.)

User Access Setup (System & Accounting)

  1. Identify all user groups and setup access level templates
  2. Assign user access rights and modify as necessary

Review System Manager & Utilities

  1. System Utility
  2. Manual user logout
  3. System error logging and analysis
  4. Train the administrator (how to do the updates, send data files, system utility, security, error log, etc.

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Training and Consulting

Sales and Accounting Management

  1. Overview of Sales and Accounting Management concepts
  2. Introduction to Sales and Accounting Management modules & linkages
  3. User training, data entry and timed activation of modules
  4. Average implementation consulting & training period for sales and accounting management section varies from four days to ten days depending on internal expertise.

Materials Management

  1. Overview of Material Management concepts & flow diagrams
  2. Introduction to Material Management modules & linkages
    (also intro to multiplant/division, in-store oper, mfg part tracking, and component lot traceability tracking)
  3. Introduction to Material Management Rules Based setup audit the template information for possible modification
  4. Manex parts schema review plus the internal part template database (create internal part numbers for additional commonly used parts, use customer part number with 3 character customer prefix in the front for customer unique components and assemblies.)
  5. Average implementation consulting & training period for material management section varies from five days to twenty days depending on number of modules covered and internal expertise

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Production Management

  1. Overview of Production Management concepts & flow diagrams
  2. Introduction to Production Management modules & linkages
  3. Average implementation consulting & training period for material management section varies from three days to fifteen days depending on number of modules covered and internal expertise

Implementation Review

  1. Review previous visit to insure data are prepared and entered correctly and modules are used properly.
  2. Training review and questions & answer session
  3. Fine tune methods and training as necessary

Post Implementation Periodic Review

  1. Six months review to fine tune the process and implement additional new requirements.
  2. Periodic consulting and training as needed to fill new requirements.

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